Welcome to credfix. This website (the "Site") is owned and operated by Accio Finserv Pvt Ltd (referred to as "Company," "we," "us," or "our"). By accessing, browsing, or interacting with this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
We reserve the right to modify or update these terms at any time without prior notice. Your continued engagement with the Site following any updates signifies your acceptance of the revised terms.
Authorized Use of the Site
Your use of the Site is governed by these Terms of Use and our Privacy Policy. By submitting your contact information or registration details, you expressly consent to receive marketing communications, updates, and promotional materials from us or our authorized affiliates via email or other digital channels.
Prohibited Conduct
You agree not to use the Site for any unlawful purposes. Specifically, you shall not:
- Upload or transmit any data, images, or software that contains viruses, Trojan horses, or malicious code designed to interrupt or limit computer functionality.
- Attempt to gain unauthorized access to our internal systems, servers, or user databases.
- Falsely represent your identity, impersonate any individual, including credfix employees, or provide fraudulent contact information.
- Infringe upon the intellectual property or privacy rights of any third party.
- Engage in scraping or unauthorized collection of data regarding other users for commercial solicitation.
Identity Verification
To maintain the integrity of our services, Accio Finserv Pvt Ltd reserves the right to verify the identity of any User. We may utilize licensed third-party verification services to authenticate the documents and information you provide.
If any information is found to be inaccurate, misleading, or insufficient, we reserve the right to decline your registration, terminate your account, or request further documentation to satisfy our compliance requirements.
Service Fees & Charges
The services provided by credfix are fee-based. By enrolling in our programs, you agree to be responsible for all applicable charges as outlined in your specific Service Agreement. These fees may include, but are not limited to:
| Fee Type | Description |
|---|---|
| Evaluation Fee | A one-time charge for application processing and personalized financial assessment. |
| Service Fee | Charged upon the successful acquisition of a debt settlement offer. |
| Subscription Fee | A recurring monthly charge, if applicable to your specific program. |
Note on Direct Offers: If you receive a settlement offer directly from a creditor within 45 days of signing your Agreement with us, regardless of our direct involvement in that specific communication, it will be considered a result of credfix's ongoing efforts, and the relevant fees will apply.
Indemnification
By using this Site, you agree to protect, indemnify, and hold harmless Accio Finserv Pvt Ltd, its brand credfix, and its officers, directors, and employees from any claims, liabilities, or legal expenses (including attorney fees) arising from:
- Your misuse of the Site or breach of these Terms.
- Disputes arising between you and your creditors.
- Any violation of third-party rights or applicable laws.
Cancellations & Refund Policy
Refund eligibility depends on the specific service or program you have selected. Detailed refund terms are provided within the Service Agreement signed during enrollment.
- Evaluation Fee: Typically, you may withdraw from a program and request a refund of the Evaluation Fee within 48 hours of enrollment.
- Cancellations: Upon opting out of a debt resolution program, your subscription will be terminated immediately, and no further monthly fees will be charged for the remaining term.
Contact Information
For support, cancellations, or refund requests, please reach out to our team.
| Detail | Information |
|---|---|
| support@credfix.app | |
| Phone | +91-7987390730 |
| Hours | Monday to Friday, 10 AM - 7 PM |
Google Play
App Store